Effective Date: 01/08/2025

At Swaad Sutra Thekua, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

When you place an order, contact us, or browse our website, we may collect the following details:

  • Your name, address, email, and phone number
  • Payment information (securely processed through third-party gateways)
  • Order history and preferences
  • Device and browsing data (via cookies or analytics tools)

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate order updates and respond to queries
  • Improve our website, products, and customer experience
  • Send promotional offers (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. We only share data:

  • With trusted service providers (e.g., delivery partners, payment gateways)
  • When required by law or to prevent fraud or misuse

4. Data Security

We use standard security measures (SSL, secure payment systems) to protect your personal data from unauthorized access or disclosure. However, no method is 100% secure, and we recommend keeping your credentials safe.

5. Cookies & Analytics

Our website may use cookies to enhance your browsing experience. These help us understand customer behavior and improve services. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of marketing communications at any time
  • Contact us for any privacy-related queries

7. Contact Us

If you have any questions about this Privacy Policy or your data, reach out to us at:

Note: This policy may be updated occasionally. Please review it periodically.